Call2Customers provides outsourced inbound and outbound contact center services, including customer support, technical assistance, email and chat support, and back-office operations. Its verified Customer Experience offering includes customer satisfaction and product feedback survey programs, with survey design, response collection, analysis, and reporting for client organizations.
- HQ
- Founded
- Sector
- Coverage
- India
- 2011
- Services
- Global
Overview
Company description
Call2Customers is an India-based outsourced call center and business process services provider supporting clients across multiple regions. Its Customer Experience services include customer support operations and structured customer survey programs. The company designs questionnaires, conducts feedback outreach, analyzes responses, and provides reporting to help clients identify service gaps and improve satisfaction.
Sectors
Key Capabilities
Customer Support Operations
Customer Satisfaction Surveys
Customer Feedback Collection
Product Feedback Surveys
Survey Design and Execution
Feedback Analysis and Reporting
Inbound Call Center Services
Outbound Call Center Services
Email and Chat Support
Technical Customer Support
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Ozonetel
AI voice agents
Automated dialer and auto-callback systems
Operational Support
SOLUTIONS
Customer Inquiry Handling
Customer Feedback Collection
Customer Satisfaction Survey Administration
Product Feedback Survey Administration
Survey Response Tracking
Feedback Analysis and Reporting
Customer Support Operations
Email Support
Chat Support
Service Level Agreement Management
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2011
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Call2Customers is relevant for organizations seeking outsourced customer experience support and voice-of-customer execution. Its documented services include customer satisfaction and product feedback surveys, structured data collection, feedback analysis, reporting, and ongoing customer support operations.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Call2Customers
- sales@call2customers.com
- +91-9891-057-170
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