1Click Contact Center provides nearshore bilingual contact center and BPO services, including customer support, technical support, chat and ticket response, appointment setting, and back-office assistance. Its client services also include survey and market research campaigns that support customer feedback collection.
- HQ
- Founded
- Sector
- Coverage
- Mexico
- 2017
- Services
- North America
Overview
Company description
1Click Contact Center is a Tijuana-based nearshore BPO provider serving businesses with bilingual English and Spanish contact center operations. Its services include inbound and outbound customer support, Level I and II technical support, chat and ticket handling, survey and market research campaigns, sales support, lead generation, appointment setting, and back-office functions.
Sectors
Key Capabilities
Customer Experience Operations
Inbound and Outbound Customer Support
Technical Support
Chat and Ticket Support
Customer Feedback Collection
Survey and Market Research Campaigns
Appointment Setting
Lead Generation
Sales Support
Back-Office Support
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Inbound Customer Support
Outbound Customer Support
Chat Support
Ticket Response
Email Support
Level I and Level II Technical Support
Survey and Market Research Administration
Appointment Setting
Lead Generation
Back-Office Processing
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Mexico
- Founded
2017
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
North America
Why Consider This Provider?
What Sets Them Apart
1Click Contact Center is relevant for organizations seeking outsourced customer experience operations and bilingual nearshore support. Its verified services cover multichannel customer assistance, technical support, and survey or market research campaigns that can support customer feedback collection.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- 1Click Contact Center
- luis@1clickcc.com
- 619.762.1747
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