CCIG Med provides outsourced call and contact center services for medical facilities, including multichannel patient registration, appointment management, and medical helpline support. It also delivers patient and staff satisfaction surveys with analysis to identify service improvement opportunities.
- HQ
- Founded
- Sector
- Coverage
- Poland
- 2015
- Services
- Poland
Overview
Company description
CCIG Med is a Poland-based healthcare contact center provider serving medical facilities. Its services include outsourced patient registration, appointment scheduling, medical information hotlines, back-office support, and patient communication operations. The company also conducts patient and staff satisfaction research and analyzes results to help healthcare organizations improve service quality and patient relationships.
Sectors
Key Capabilities
Customer Experience Operations
Outsourced Medical Contact Center Services
Multichannel Patient Registration
Appointment Scheduling and Management
Medical Helpline Support
Patient Communication Management
Patient Satisfaction Surveys
Customer Feedback Analysis
Back Office Support
Patient Relationship Support
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Patient Registration
Appointment Booking and Cancellation
Medical Information Hotline Handling
Patient Communication Coordination
Patient Satisfaction Survey Administration
Patient Feedback Analysis
Staff Satisfaction Survey Administration
Medical Facility Back Office Support
Medical Registration Training
Patient Relationship Operations
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Poland
- Founded
2015
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Poland
Why Consider This Provider?
What Sets Them Apart
CCIG Med is relevant for healthcare organizations seeking outsourced patient experience operations, including medical registration, contact center support, appointment coordination, and satisfaction research with analysis for service improvement.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- CCIG Med
- poradnia@telemed.ccig.pl
- +48 71 722 72 00
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