Bellsystem24-HoaSao provides outsourced contact center and business process outsourcing services for enterprises in Vietnam and the Asia-Pacific region. Its customer experience services include omnichannel customer support, contact center operations, customer satisfaction surveys, mystery shopping, feedback analysis, complaint handling, and VIP customer care.
- HQ
- Founded
- Sector
- Coverage
- Vietnam
- 2006
- Services
- Asia Pacific
Overview
Company description
Bellsystem24-HoaSao is a Vietnam-based contact center and BPO provider serving enterprise customers across multiple industries. The company delivers outsourced customer experience operations through inbound, outbound, and omnichannel channels, along with customer surveys, mystery shopping, feedback analysis, complaint handling, and VIP customer support. It also provides contact center technology and CRM-related solutions.
Sectors
Key Capabilities
Customer Experience Operations
Omnichannel Contact Center Operations
Customer Support Outsourcing
Customer Feedback Collection and Analysis
Customer Satisfaction Surveys
Mystery Shopping
Complaint Handling
VIP Customer Care
Contact Center Technology Implementation
CRM Operations
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Telehub
Cisco Contact Center Technology
Vocalcom
CRM Systems
LMS HoaSao
Operational Support
SOLUTIONS
Inbound Customer Support
Outbound Customer Contact
Omnichannel Customer Care
Survey Administration
Customer Satisfaction Measurement
Feedback Collection and Analysis
Mystery Shopping Operations
Complaint Case Handling
VIP Customer Support
Contact Center Reporting and Quality Monitoring
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Vietnam
- Founded
2006
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Asia Pacific
Why Consider This Provider?
What Sets Them Apart
Bellsystem24-HoaSao is relevant for organizations seeking outsourced customer experience operations, including contact center delivery, omnichannel support, customer satisfaction surveys, mystery shopping, feedback analysis, complaint handling, and VIP customer care. Its service model combines operational teams with contact center and CRM technology capabilities.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Bellsystem24-HoaSao
- contact@hoasao.vn
- +84 24 3565 9596
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