Login
List Company

Need help finding the right Customer Feedback & Voice-of-Customer Programs provider for your project?

Tell us about your project. We’ll connect you to the best agencies.

GET EXPERT RECOMMENDATIONS

Best Customer Feedback & Voice-of-Customer Programs for Distributors 2026

Distributors who do not systematically collect and act on customer feedback make product, service, and account decisions based on assumptions rather than evidence, and quietly lose accounts as a result. Browse this directory to find customer feedback management services providers who design and run structured feedback programs that give distributors actionable insight into what their buyers actually think.

Filters
Filters
Location
Employee Count
Profile Category

There are no filter terms yet

Show (50)
Cancel

Intelassist

United States 1000 - 9999 Employees 2007
Intelassist provides dedicated remote staffing teams in the Philippines for customer care, back-office, healthcare, information technology, and other business functions. Its customer experience services include omnichannel support operations, customer satisfaction and feedback...
★★★★★
4.4 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2007
View Profile

Groupe Outsourcia

Morocco 1000 - 9999 Employees 2003
Groupe Outsourcia provides outsourced customer relationship management, contact center, back-office, digital, and research services across multiple countries. Its Customer Experience capabilities include multichannel customer service operations, customer satisfaction analysis, NPS programs, customer...
★★★★★
3.2 Glassdoor Rating
Location: Morocco
Employees: 1000 - 9999
Founded: 2003
View Profile Book a Call

Salesupply

Netherlands 250 - 999 Employees 2008
Salesupply provides outsourced ecommerce customer service, fulfillment, returns, and multilingual customer operations for online brands and retailers. Its customer experience services include omnichannel support, CX process execution, CSAT/NPS performance monitoring, feedback loops,...
★★★★★
3.4 Glassdoor Rating
Location: Netherlands
Employees: 250 - 999
Founded: 2008
View Profile Book a Call

Pexly

Netherlands 250 - 999 Employees 2015
Pexly provides outsourced, multilingual customer support and contact center operations using human agents, AI agents, and omnichannel service delivery. Its client programs include customer experience operations, NPS and CSAT measurement, customized reporting,...
★★★★★
2.9 Glassdoor Rating
Location: Netherlands
Employees: 250 - 999
Founded: 2015
View Profile

5CA BV

Netherlands 1000 - 9999 Employees 1998
5CA BV provides outsourced multilingual customer and player support for brands across gaming, technology, digital services, e-commerce, and consumer electronics. Its CX services include omnichannel support operations, customer experience analytics, CSAT and...
★★★★★
3.6 Glassdoor Rating
Location: Netherlands
Employees: 1000 - 9999
Founded: 1998
View Profile

inSided

Netherlands 50 - 249 Employees 2010
inSided provides a customer success community software platform for SaaS and subscription-based companies, combining online communities, knowledge bases, customer support, and product feedback tools. Its capabilities include customer feedback collection, product ideation,...
Location: Netherlands
Employees: 50 - 249
Founded: 2010
View Profile Book a Call

Take the Industrial Distribution Growth Assessment

See what’s needed to help scale your distribution business from $15M to $50M+ in annual revenue.

Start Your Assessment

Contact

Peru 250 - 999 Employees 2012
Contact delivers omnichannel customer experience, contact center, BPO, technical support, surveys, loyalty, and CX operations consulting services. Its capabilities include NPS and CSAT programs, customer sentiment and interaction analysis, customer journey design,...
Location: Peru
Employees: 250 - 999
Founded: 2012
View Profile Book a Call

Enshored

United States 1000 - 9999 Employees 2014
Enshored is a private business process outsourcing provider that builds and manages customer service teams for growing companies worldwide. Its customer experience services include omnichannel support, customer journey and workflow execution, CSAT...
★★★★★
3.5 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2014
View Profile Book a Call

Connext

United States 1000 - 9999 Employees 2014
Connext provides co-managed offshore and nearshore staffing and business process outsourcing services, including dedicated customer experience and customer support teams. Its CX capabilities include 24/7 omnichannel support, customer retention services, NPS and...
★★★★★
4.1 Glassdoor Rating
Location: United States
Employees: 1000 - 9999
Founded: 2014
View Profile Book a Call

Big Outsource

Philippines 250 - 999 Employees 2014
Big Outsource provides business process outsourcing and dedicated offshore teams for customer support, back-office, technical, and administrative functions. Its customer experience services include omnichannel support operations, customer feedback and satisfaction outreach, and...
★★★★★
3.8 Glassdoor Rating
Location: Philippines
Employees: 250 - 999
Founded: 2014
View Profile Book a Call

Select VoiceCom

Philippines 250 - 999 Employees 2008
Select VoiceCom provides outsourced call center, customer service, technical support, and business process outsourcing services from the Philippines. Its customer experience capabilities include multichannel support operations, customer feedback and market research programs,...
★★★★★
3.7 Glassdoor Rating
Location: Philippines
Employees: 250 - 999
Founded: 2008
View Profile Book a Call

OBI Services

Philippines 50 - 249 Employees 2017
OBI Services provides outsourced customer support, call center, technical support, survey calling, and business process outsourcing services for organizations worldwide. Its customer experience capabilities include multichannel support operations, customer feedback and satisfaction...
Location: Philippines
Employees: 50 - 249
Founded: 2017
View Profile

CCIG Group

Poland 1000 - 9999 Employees 2002
CCIG Group provides outsourced omnichannel contact center and customer service operations for B2B and B2C organizations. Its Customer Experience services include multilingual support, helpdesk and complaint handling, CATI customer satisfaction research, and...
Location: Poland
Employees: 1000 - 9999
Founded: 2002
View Profile Book a Call

Text, Inc.

Poland 250 - 999 Employees 2002
Text, Inc. provides an AI customer service platform combining live chat, help desk, AI agents, knowledge management, and customer conversation analytics. Its client-facing capabilities include CSAT reporting, ticket prioritization, escalation paths, SLA...
★★★★★
3.5 Glassdoor Rating
Location: Poland
Employees: 250 - 999
Founded: 2002
View Profile Book a Call

OpsTalent

Poland 250 - 999 Employees 2012
OpsTalent is a Poland-based customer experience and business process outsourcing provider delivering multilingual customer care, technical support, CX consulting, and digital CX transformation services. Its client-facing capabilities include CX operations design and...
★★★★★
3.7 Glassdoor Rating
Location: Poland
Employees: 250 - 999
Founded: 2012
View Profile Book a Call

CCIG Med

Poland 50 - 249 Employees 2015
CCIG Med provides outsourced call and contact center services for medical facilities, including multichannel patient registration, appointment management, and medical helpline support. It also delivers patient and staff satisfaction surveys with analysis...
Location: Poland
Employees: 50 - 249
Founded: 2015
View Profile Book a Call

Valoris Center

Romania 250 - 999 Employees 2006
Valoris Center provides outsourced BPO, contact center, customer care, technical support, back-office, and multichannel customer interaction services for business clients. Its verified Customer Experience capabilities include outsourced customer experience operations and customer...
★★★★★
3.1 Glassdoor Rating
Location: Romania
Employees: 250 - 999
Founded: 2006
View Profile Book a Call

IntelligentBee

Romania 50 - 249 Employees 2011
IntelligentBee provides outsourced customer and technical support, BPO, and AI-enabled support operations for SaaS, technology, e-commerce, fintech, marketplace, and healthcare companies. Its services include managed CX operations, omnichannel support, CSAT and feedback...
★★★★★
3.3 Glassdoor Rating
Location: Romania
Employees: 50 - 249
Founded: 2011
View Profile Book a Call

Businessfocus 360

Australia 50 - 249 Employees 2014
Businessfocus 360 provides business process outsourcing, call centre, customer experience management, and customer feedback analytics services. Its CX offerings include customer satisfaction monitoring, feedback collection and analysis, mystery shopper programs, complaint analysis,...
★★★★★
5.0 Glassdoor Rating
Location: Australia
Employees: 50 - 249
Founded: 2014
View Profile Book a Call

Tellida

Sri Lanka 50 - 249 Employees 2011
Tellida provides outsourced contact centre, customer support, customer retention, and business process management services for organizations in international markets. Its customer experience capabilities include inbound and outbound contact centre operations, customer communication,...
★★★★★
3.0 Glassdoor Rating
Location: Sri Lanka
Employees: 50 - 249
Founded: 2011
View Profile Book a Call

Connect with the right industrial operations

Whether you need operational support or want to grow your service business, DistriOps helps you take next

FOR DISTRIBUTORS

I'm an Industrial
Distributor

Tell us what you need, and we’ll connect you with vetted partners for procurement, product data, customer partners for procurement, product data, customer

Explore Partners

FOR SERVICE PROVIDERS

I'm a Service
Provider

Join the DistriOps network and let distributors and manufacturers actively seeking operational support discover you.

Join DistriOps

PARTNER NETWORK

Join the DistriOps
Partner Network

Get discovered by businesses actively looking for Inside Sales & Order Processing providers.

Explore Partners
Other Services You'd Like
Analytics
Custom Dashboard & Reporting Services Demand & Sales Forecasting Services
Artificial Intelligence
AI for Customer Support & Experience AI for Finance & Risk Management
Automation
AI Enablement for Catalog AI Enablement for Catalog, Pricing & Forecasting Services
Catalog
Catalog Maintenance & Data Quality Assurance Services Manufacturer Data Normalization Services
Compliance
Audit Preparation & Documentation Services Quality Assurance & Process Compliance Services
Customer Experience
Customer Account Health Monitoring Services Customer Experience Operations Services
Customer Support
Customer Onboarding & Product Training Services Customer Support & Ticket Management Services
Digital
Content Marketing Services Conversion Rate Optimization (CRO) Services
EDI
Customer & Supplier Portal Support Services EDI Mapping
Finance
Accounts Payable Processing Services Accounts Receivable & Collections Services
Inventory
Inventory Health Monitoring Services Safety Stock & Reorder Point Management Services
IT & Systems
Business Intelligence & Reporting Services CRM Administration & Support Services
Logistics
Import, Export & Trade Compliance Documentation Services Inbound Receiving & Inventory Coordination Services
M&A & Transformation
Operating Model & Scale Playbook Development Services Operational Due Diligence Support Services
Managed IT
Cloud Migration & Infrastructure Management Services Cybersecurity Monitoring & Incident Response Services
Procurement
Demand Forecasting & Procurement Planning Services Purchase Order Expediting & Supplier Follow-Up Services
Product Data
Master Data Management (MDM) Services Product Catalog & Attribute Management Services
Returns
Claims Management Services Credit & Debit Note Processing Services
Sales
Contract Pricing & Price List Management Services CRM & Sales Pipeline Management Services
Staffing
Back-Office Staff Augmentation Services Dedicated Offshore Team Providers
Testing & Certification Services
Warehouse
Cross-Docking & Consolidation Services Pick, Pack & Shipping Execution Teams

Frequently Asked Questions

What does a voice of the customer program typically measure for distribution businesses?

It measures satisfaction, ease of doing business, delivery reliability, and account communication quality, using voice of customer consulting services to translate results into prioritised improvement actions.

Closed-loop customer feedback services require a documented response or action for every piece of feedback, ensuring customers know their input has been received and acted upon.

Yes. Most customer sentiment analysis services aggregate feedback from surveys, emails, and call transcripts, providing a unified view of how accounts feel across all interactions.

Scroll to Top

Need Trusted Operational Partners for Your Business?

  • Connect with 2500+ vetted operational partners for industrial distribution & manufacturing
  • Discover trusted outsourcing specialists across supply chain, procurement, product data & back-office operations
  • Access the Distriops network built for operational growth and execution support
I’m an Industrial Distributor Looking for Support

Find vetted partners for procurement, product data, customer support, AR/AP, and operational workflows.

Explore Partners
I’m a Service Provider Looking for Clients

Join the Distriops network and let distributors and manufacturers actively seeking operational support discover you.

Join DistriOps

We Aggregate the Best Operational
Service Providers for You

Access a network of 2,500+ vetted operational partners across industrial distribution and manufacturing.

Share your requirements, compare trusted providers, and connect with the best-fit partner at the right price.

Tell us what you need, and we’ll connect you with vetted partners for procurement, product data, customer support, AR/AP, and other operational functions.

Join the Distriops network and let distributors and manufacturers actively seeking operational support discover you.

Select Company

Get 3 free quotes Book a Call