Salesupply provides outsourced ecommerce customer service, fulfillment, returns, and multilingual customer operations for online brands and retailers. Its customer experience services include omnichannel support, CX process execution, CSAT/NPS performance monitoring, feedback loops, quality monitoring, and human handling of complex escalations.
- HQ
- Founded
- Sector
- Coverage
- Netherlands
- 2008
- Services
- Global
Overview
Company description
Salesupply is an international ecommerce customer service and fulfillment provider supporting online retailers and brands with multilingual, omnichannel operations. Its client services include customer care outsourcing, AI-assisted contact handling, quality monitoring, CSAT and NPS KPI tracking, feedback-loop improvement, escalation workflows, marketplace support, and priority handling for complex customer issues.
Sectors
Key Capabilities
Customer Experience Operations
Omnichannel Customer Service Outsourcing
Customer Feedback and CSAT/NPS Monitoring
Customer Feedback Loop Management
Quality Monitoring
Hybrid AI Customer Service
Multilingual Customer Support
Escalation Management
Marketplace Customer Service
Returns and Customer Care Operations
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Zendesk
WooCommerce
Shopify
Shopify Plus
PrestaShop
BigCommerce
Shopware
Mirakl
AfterShip
Sendcloud
Operational Support
SOLUTIONS
Customer Service Operations
Email, Phone, Chat and Social Media Support
Customer Feedback Collection and Analysis
CSAT/NPS KPI Monitoring
Feedback Loop Administration
Quality Monitoring
Escalation Case Handling
Marketplace Support
Returns and Refund Support
Priority Customer Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Netherlands
- Founded
2008
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Salesupply is relevant for brands seeking outsourced ecommerce customer experience operations, multilingual customer support, feedback and service-quality monitoring, and structured escalation handling across international markets.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Salesupply
- info@salesupply.com
- +1 (786) 604-2042
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