JK Development GmbH provides outsourced B2B customer care, helpdesk, complaint management, telemarketing, and inside-sales services for business clients. Its customer experience operations include multilingual support, first- and second-level assistance, customer surveys, feedback processes, and escalation handling for complex or urgent customer issues.
- HQ
- Founded
- Sector
- Coverage
- Switzerland
- 2011
- Services
- Europe
Overview
Company description
JK Development GmbH is a Swiss B2B service provider delivering outsourced customer care, telemarketing, inside sales, and database services. Its customer experience operations include multilingual helpdesk support, order handling, complaint management, 24/7 on-call services, and first- and second-level support. The company also provides customer surveys and structured escalation handling for client organizations.
Sectors
Key Capabilities
Customer Experience Operations
Customer Care Outsourcing
Customer Feedback and Survey Programs
Customer Feedback Analysis
Helpdesk and Technical Support
Complaint Management
First- and Second-Level Support
Escalation Management
24/7 Customer Support
Multilingual Customer Service
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
HubSpot CRM
LinkedIn Sales Navigator
Operational Support
SOLUTIONS
Customer Care Operations
Helpdesk Support
Order and Service Request Handling
Customer Feedback Collection
Customer Survey Administration
Complaint Handling
First-Level Support
Second-Level Escalation Support
24/7 On-Call Service
Customer Communication in Multiple Languages
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Switzerland
- Founded
2011
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Europe
Why Consider This Provider?
What Sets Them Apart
JK Development is relevant for outsourced Customer Experience operations because it provides client-facing customer care, helpdesk, complaint management, customer survey, and escalation support services. Its multilingual and 24/7 operating model supports customer communications across European markets.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- JK Development GmbH
- contact@jk-development.ch
- +41 (0)43 508 32 00
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