SureCall Contact Centers provides onshore, omnichannel contact center and BPO services for organizations needing customer engagement and back-office support. Verified Sales-related services include order processing and management, order modifications, CRM updates, and lead follow-up.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 1982
- Services
- Global
01 / Overview
Company description
SureCall Contact Centers is an omnichannel contact center and business process outsourcing provider established in 1982. Its services include order intake, order management, order modifications, returns, payment processing, CRM updates, lead follow-up, and related customer-support workflows delivered through phone, chat, SMS, and email.
02 / Sectors
Key Capabilities
Order processing
Order management
Order modifications
Order intake
Returns processing
Payment processing
CRM updates
Lead follow-up
Order status updates
Multichannel customer support
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Amazon Connect
Artificial intelligence
Webchat
SMS
Omnichannel platform
Operational Support
SOLUTIONS
Order intake
Order fulfillment coordination
Order amendments
Returns handling
Payment processing
Order status communication
CRM data updates
Lead response
Customer inquiries
Performance reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
1982
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
SureCall is relevant to Sales because it explicitly handles order processing and order management from intake through fulfillment, including order modifications, while also supporting CRM updates and lead follow-up workflows.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- SureCall Contact Centers
- sales@surecallcc.com
- 1 (888) 735-7166
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