BELLSYSTEM24 VIETNAM provides contact center, business process outsourcing, omnichannel customer care, and market research services for client organizations. Its customer experience capabilities include outsourced CX operations, customer satisfaction and NPS/CSAT measurement, mystery shopping, customer feedback collection, and service quality evaluation.
- HQ
- Founded
- Sector
- Coverage
- Vietnam
- 2006
- Services
- Asia Pacific
Overview
Company description
BELLSYSTEM24 VIETNAM is a Vietnam-based contact center and BPO provider serving local and international clients. Its customer experience operations include omnichannel customer care, helpdesk and complaint handling, CRM-supported service delivery, customer satisfaction surveys, NPS/CSAT measurement, mystery shopping, market research, and fieldwork. The company operates multilingual and 24/7 support services.
Sectors
Key Capabilities
Customer Experience Operations
Contact Center Operations
Omnichannel Customer Care
Customer Satisfaction Surveys
NPS and CSAT Measurement
Mystery Shopping
Customer Feedback Analysis
Market Research and Fieldwork
CRM-Integrated Customer Care
Complaint Resolution
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Telehub Omnichannel
CRM-integrated Contact Center
AI Chatbot
Customer Data Platform (CDP)
Enterprise Resource Planning (ERP)
Learning Management System (LMS)
Operational Support
SOLUTIONS
Customer Service Operations
Multi-channel Customer Care
Customer Feedback Collection and Analysis
NPS and CSAT Survey Administration
Mystery Shopping and Service Quality Evaluation
Complaint Resolution
CRM Data and Transaction Management
Market Research and Fieldwork
AI Chatbot Knowledge-base Support
24/7 Contact Center Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Vietnam
- Founded
2006
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Asia Pacific
Why Consider This Provider?
What Sets Them Apart
BELLSYSTEM24 VIETNAM is relevant for outsourced Customer Experience operations and feedback programs because it provides contact center and omnichannel customer care, customer satisfaction surveys, NPS/CSAT measurement, mystery shopping, market research, and service quality evaluation for client organizations.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- BELLSYSTEM24 VIETNAM
- contact@bs24vietnam.vn
- +84 24 3565 9596
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