Ver-A-Fast is a U.S.-based outsourced call center and customer engagement provider delivering inbound customer service, outbound engagement, and seasonal overflow support. Its support operations include phone, email, and chat interactions, customer inquiries, order assistance, appointment scheduling, troubleshooting, quality assurance, and service performance reporting.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1976
- Services
- United States
Overview
Company description
Ver-A-Fast provides outsourced customer support and contact center services through U.S.-based remote agents. Its operations handle inbound and outbound customer communications, order and account inquiries, appointment scheduling, troubleshooting, and seasonal volume increases. The company also uses quality systems, KPI tracking, reporting, and coaching to manage service performance.
Sectors
Key Capabilities
Customer Support
Inbound Customer Service
Multichannel Customer Support
Order Processing
Appointment Scheduling
Customer Issue Resolution
Outbound Engagement Campaigns
Seasonal Overflow Support
Quality Assurance
Service Performance Reporting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Microsoft Dynamics 365
Talkdesk
Operational Support
SOLUTIONS
Phone Support
Email Support
Chat Support
Customer Inquiry Handling
Order Assistance
Appointment Scheduling
Troubleshooting
Customer Retention
Quality Monitoring
KPI and Performance Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1976
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
Ver-A-Fast is relevant for organizations seeking outsourced customer support with U.S.-based agents, inbound and outbound coverage, multichannel customer communications, scalable seasonal staffing, and documented quality and performance management processes.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Ver-A-Fast
- info@verafast.com
- (440) 331-0250
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