247 CSR is a Philippines-based business process outsourcing provider delivering inbound and outbound customer support, live chat, email support, ticket management, and technical support services. The company also provides customer service performance reporting and regular operational assessments for supported programs.
- HQ
- Founded
- Sector
- Coverage
- Philippines
- 2005
- Services
- Global
01 / Overview
Company description
247 CSR provides voice and non-voice business process outsourcing services for businesses in international markets. Its customer support operations include inbound and outbound call handling, live chat, email support, issue resolution, and ticket management. The company also offers technical troubleshooting and recurring performance reports for support engagements.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Live Chat Support
Email Support
Customer Issue Resolution
Inbound and Outbound Call Handling
Support Performance Reporting
Performance Assessments
Escalation Management
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CRM software
Ticketing systems
Live chat systems
Customer support databases
Operational Support
SOLUTIONS
Inbound Call Handling
Outbound Call Handling
Email Support
Live Chat Support
Ticket Management
Technical Troubleshooting
Customer Issue Resolution
Support Reporting
Performance Assessments
Account Management
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Philippines
- Founded
2005
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
247 CSR is relevant for organizations seeking outsourced customer support, ticket handling, technical assistance, and multichannel service operations. Its service packages include recurring performance reports and operational assessments to help clients review support delivery.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- 247 CSR
- sales@247csr.com
- +1-855-652-0593
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