Acquire Intelligence provides global outsourcing, contact center, customer experience, and AI consulting services. Its customer support capabilities include customer service, live chat, email support, ticket handling, escalation management, technical support, and helpdesk operations. The company also supports operational performance and quality management for outsourced service teams.
- HQ
- Founded
- Sector
- Coverage
- Australia
- 2006
- Services
- Global
01 / Overview
Company description
Acquire Intelligence is a privately held global outsourcing and AI consulting provider serving customer experience, contact center, back-office, and digital operations needs. Its support services include omnichannel customer service, live chat, email and ticket support, escalation management, technical support, and helpdesk operations. The company also manages operational performance and quality across outsourced teams.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Live Chat Support
Email Support
Escalation Management
Customer Issue Resolution
Service Performance Management
Quality Assurance
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Zendesk
Salesforce
Genesys
Freshdesk
Jira
ServiceNow
Shopify
Magento
SAP
Operational Support
SOLUTIONS
Ticket Management
Email Support
Chat Support
Technical Troubleshooting
Helpdesk Operations
Escalation Management
Customer Issue Resolution
Quality Monitoring
Performance Management
Support Operations
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Australia
- Founded
2006
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Acquire Intelligence is relevant for customer support outsourcing because it provides contact center operations, omnichannel customer service, ticket and email support, live chat, escalation management, technical support, and helpdesk staffing. It also provides operational oversight covering service performance and quality management.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Acquire Intelligence
- +1-855-897-3987
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