Tellida provides outsourced contact centre, customer support, customer retention, and business process management services for organizations in international markets. Its customer experience capabilities include inbound and outbound contact centre operations, customer communication, lead handling, technical support, order processing, and customer survey support.
- HQ
- Founded
- Sector
- Coverage
- Sri Lanka
- 2011
- Services
- Global
Overview
Company description
Tellida is a Sri Lanka-based business process outsourcing provider serving law firms and businesses across multiple international markets. Its customer experience operations include inbound and outbound contact centre services, customer support, retention support, lead handling, technical assistance, order processing, and customer survey administration. The company also provides legal process, finance and accounting, remote IT, and back-office outsourcing.
Sectors
Key Capabilities
Customer Experience Operations
Contact Centre Operations
Inbound and Outbound Call Management
Customer Support and Retention
Customer Feedback Surveys
Lead Handling and Sales Support
Technical Support
Order Processing
Legal Process Outsourcing
Finance and Accounting Outsourcing
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CargoWise
Operational Support
SOLUTIONS
Inbound Call Management
Outbound Call Management
Customer Support
Customer Retention Support
Customer Survey Administration
Customer Communication
Lead Handling
Technical Support
Order Processing
Contact Centre Operations
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Sri Lanka
- Founded
2011
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Tellida is relevant for organizations seeking outsourced customer experience operations, including contact centre delivery, customer support, retention assistance, customer surveys, and related business process support across international markets.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- Tellida
- info@tellida.com
- +94 11 774 3556
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
