SPLACE BPO

SPLACE BPO is a Philippine business process outsourcing provider delivering managed offshore teams, customer support, technical support, and back-office operations. Its Customer Experience operations support includes dedicated CX teams, workflow alignment, quality assurance, performance reporting, and operational management for international clients.

Overview

Company description

SPLACE BPO provides managed staffing, workforce extension, Employer of Record services, and secure infrastructure from Davao City. Its client-facing CX operations include dedicated customer support teams, workflow coordination, quality assurance, KPI and SLA reporting, team management, and technical helpdesk support for companies across multiple industries and international markets.

Sectors

Key Capabilities

Customer Experience Operations

Managed Customer Support Teams

Omnichannel Customer Support

Workflow Alignment

Quality Assurance

Performance and SLA Reporting

Technical Support

Back-Office Operations

Managed Offshore Teams

Customer Success Support

Services & Solutions

Explore services

Software & Technology SOLUTIONS
AI workflow integrations
OCR document processing
KPI and SLA reporting dashboards
Per-client VLAN network segmentation
Operational Support SOLUTIONS
Customer Support Operations
CX Team Management
Workflow Coordination
Quality Assurance
KPI and SLA Monitoring
Performance Reporting
Technical Helpdesk Support
Back-Office Support
Order and Returns Support
Client Operations Coordination
Company Snapshot

Key Details

A quick reference of the provider's core profile information

Philippines
2017
250 - 999
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

SPLACE BPO is relevant for organizations seeking outsourced Customer Experience operations through dedicated offshore teams. Verified services include customer support, workflow alignment, quality assurance, KPI and SLA reporting, technical support, and managed operational oversight for clients in several industries and countries.

Locations & Service Coverage

Global Presence

Global service coverage
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