Rock Connections provides outsourced contact center and customer service operations for businesses, including omnichannel communications, inbound answering, phone support, and customer interaction management. Its support capabilities include handling consumer inquiries and delivering scalable customer service through trained contact center teams.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2012
- Services
- United States
Overview
Company description
Rock Connections is a Detroit-based contact center services provider supporting brands through inbound and outbound communications, customer service outsourcing, and omnichannel engagement. Its operations include answering services, phone support, consumer inquiry handling, appointment setting, and customer care delivered by trained contact center specialists.
Sectors
Key Capabilities
Customer Support
Customer Service Outsourcing
Omnichannel Communications
Inbound Contact Center Services
Outbound Contact Center Services
Phone Support
Customer Issue Resolution
Answering Services
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Salesforce Omni-Channel
Operational Support
SOLUTIONS
Inbound Phone Support
Outbound Customer Communications
Customer Inquiry Handling
Answering Services
Omnichannel Customer Communications
Appointment Setting
Lead Generation
Email and Text-Message Communications
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2012
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
Rock Connections is relevant for organizations seeking outsourced customer support and contact center operations, with verified capabilities in inbound and outbound communications, phone support, answering services, omnichannel engagement, and customer inquiry handling.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Rock Connections
- 313-338-1111
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