Origen BPO provides outsourced customer service, help desk, appointment setting, collections, sales, back-office, and staffing services for client organizations. Its customer experience operations include multichannel inbound and outbound support through phone, email, chat, and WhatsApp, along with CRM administration, order assistance, and quality assurance processes.
- HQ
- Founded
- Sector
- Coverage
- Colombia
- 2014
- Services
- United States
Overview
Company description
Origen BPO is a Colombian business process outsourcing and contact center provider serving primarily U.S. clients. The company delivers customer service, help desk, appointment-setting, collections, sales, back-office, and staffing operations. Its customer experience support includes multichannel communications, CRM administration, order and product assistance, and quality assurance.
Sectors
Key Capabilities
Customer Experience Operations
Multichannel Customer Service
Help Desk and Technical Support
Customer Support Outsourcing
CRM Administration
Order and Product Support
Appointment Setting
Collections Support
Quality Assurance Operations
Back-Office Processing
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CRM systems
Contact center dialer systems
Operational Support
SOLUTIONS
Inbound and Outbound Customer Service
Phone, Email, Chat, and WhatsApp Support
Help Desk Support
Customer Order and Delivery Assistance
CRM Updating and Administration
Appointment Scheduling and Confirmation
Customer Support Quality Assurance
Back-Office Data Processing
Customer Onboarding Support
Sales and Telemarketing Operations
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Colombia
- Founded
2014
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
Origen BPO is relevant for organizations seeking outsourced customer experience operations, including multichannel customer service, help desk support, CRM administration, appointment setting, order assistance, and quality assurance delivered through a Colombia-based team serving U.S. customers.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Origen BPO
- contact@origenbpo.com
- +57 (4) 590 6006
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