Nord Assist

Nord Assist provides managed virtual assistant and operational support services for growing businesses, including customer support, client communication, CRM management, and workflow assistance. Its customer support capabilities include handling customer inquiries, calls, email correspondence, and ticketing for SaaS, real estate, marketing, and other service-based businesses.

Overview

Company description

Nord Assist is a remote staffing and virtual assistant provider supporting businesses with administrative, CRM, sales, marketing, and customer service operations. Its customer support services include front-line customer communication, inquiry handling, calling assistance, email support, and ticketing. The company also provides managed onboarding, account coordination, and ongoing performance oversight for assigned virtual assistants.

Sectors

Key Capabilities

Customer Support

Customer Inquiry Handling

Ticket Management

Email Support

Call and Client Management

CRM Management

Customer Issue Resolution

Customer Onboarding Support

Performance Management

Services & Solutions

Explore services

Software & Technology SOLUTIONS
GoHighLevel
ClickUp
Slack
HubSpot
Calendly
Stripe
Operational Support SOLUTIONS
Customer Support
Ticket Management
Email Support
Call Handling
Customer Inquiry Resolution
Client Communication
CRM and Pipeline Management
Customer Onboarding Coordination
Escalation Management
Performance Tracking
Company Snapshot

Key Details

A quick reference of the provider's core profile information

United States
2024
50 - 249
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

Nord Assist is relevant for businesses seeking outsourced customer support and operational assistance because it provides virtual assistants for customer inquiries, calls, email communication, ticketing, CRM-related work, and client coordination, supported by account management and ongoing performance oversight.

Locations & Service Coverage

Global Presence

Global service coverage
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