Koala Customer Care provides outsourced customer service and business process support from Canada, with operations in the Philippines. Its services include inbound phone, chat, and email support, scheduling, callback handling, complaint management, and other customer experience operations delivered on behalf of client businesses.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 2017
- Services
- North America and Asia Pacific
Overview
Company description
Koala Customer Care is a customer service outsourcing provider headquartered in Canada with operations in the Philippines. The company supports client businesses through inbound phone, chat, and email handling, appointment scheduling, outbound callbacks, complaint resolution, and back-office customer service activities. Its services are designed to extend clients’ customer experience operations.
Sectors
Key Capabilities
Customer Experience Operations
Customer Service Outsourcing
Inbound Phone Support
Chat Support
Email Support
Appointment Scheduling
Outbound Callback Management
Complaint Handling
Back Office Outsourcing
Sales Outsourcing
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Inbound Call Handling
Chat and Email Support
Appointment Scheduling
Outbound Callback Management
Cancellation Filling
Complaint Case Handling
Customer Service Operations
Back Office Support
Sales Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
2017
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
North America and Asia Pacific
Why Consider This Provider?
What Sets Them Apart
Koala Customer Care is relevant for organizations seeking outsourced customer experience operations, including phone, chat, email, scheduling, callback, complaint-handling, and related customer service support. Its verified client work includes customer service support for a beauty and cosmetics business.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- Koala Customer Care
- +1 877 752 0963
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
