Innovature: AI-Driven Outsourcing Partner provides business process outsourcing and customer experience operations for international clients. Its support services include inbound and outbound customer care, email and live chat support, multilingual assistance, virtual assistance, IT helpdesk services, escalation handling, and performance monitoring.
- HQ
- Founded
- Sector
- Coverage
- Vietnam
- 2015
- Services
- Global
Overview
Company description
Innovature is a Vietnam-based business process outsourcing provider serving clients across North America, Europe, and the Asia-Pacific region. Its Customer Experience Operations include inbound and outbound support, voice, email, live chat, social media support, virtual assistance, multilingual services, and IT helpdesk operations. The company also provides account management, performance monitoring, training, and escalation support.
Sectors
Key Capabilities
Customer Support
Inbound Support
Outbound Support
Email Support
Live Chat Support
IT Helpdesk Support
Multilingual Customer Support
Virtual Assistance
Escalation Management
Service Performance Monitoring
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Salesforce
Zoho
Deskpro
Operational Support
SOLUTIONS
Inbound Voice Support
Outbound Voice Support
Email Support
Live Chat Support
Social Media Support
IT Helpdesk
Virtual Assistance
Escalation Management
Performance Monitoring
Support Team Training and Coaching
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Vietnam
- Founded
2015
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Innovature is relevant for customer support outsourcing because it provides dedicated inbound and outbound customer care teams, multichannel support across voice, email, chat, and social media, IT helpdesk services, multilingual coverage, escalation processes, and structured performance reviews.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- Innovature: AI-Driven Outsourcing Partner
- info@innovatureinc.com
- +84 28 2221 5580
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
