Incept is a privately held U.S. contact center and conversational marketing provider founded in 1993. It delivers outsourced customer care through inbound, outbound, phone, and multichannel interactions, supporting customer relationship management and retention programs.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1993
- Services
- United States
Company description
Incept provides outsourced customer experience and contact center services for organizations seeking support with customer interactions and relationship management. Its capabilities include inbound and outbound customer care, phone support, multichannel contact center operations, customer retention, and lead generation. The company has served sectors including healthcare, software, automotive, and nonprofit organizations.
Key Capabilities
Customer Support
Customer Service Outsourcing
Multichannel Contact Center
Inbound Customer Care
Outbound Customer Care
Phone Support
Customer Retention
Lead Generation
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Key Details
A quick reference of the provider's core profile information
- Headquarters
- Founded
- Company Size
- Company Type
- Sector
- Service Coverage
What Sets Them Apart
Incept is relevant for organizations seeking outsourced customer support operations delivered through inbound, outbound, phone, and multichannel contact center services, with additional support for customer retention and relationship management.
Global Presence
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Connect With This Provider
- Website
- Phone
- Incept
- 330-649-8000
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