FlairsTech is an AI-powered managed services provider delivering customer experience management, omnichannel customer support, quality assurance, reporting, and operational support for client organizations. Its verified CX services include customer experience operations, customer feedback collection and analysis, and structured escalation support through tiered service teams.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 2018
- Services
- Global
Overview
Company description
FlairsTech provides technology-driven managed services across customer experience, technical support, software development, and business operations. Its CX practice supports omnichannel customer service, quality monitoring, customer feedback collection, CSAT and NPS improvement, reporting, and continuous process refinement. The company also provides tiered support and escalation handling for complex customer and operational issues.
Sectors
Key Capabilities
Customer Experience Operations
Omnichannel Customer Support
Customer Feedback Collection and Analysis
CSAT and NPS Improvement Programs
Customer Interaction Quality Assurance
Customer Experience Reporting and Analytics
Customer Success Operations
Escalation Management
Tiered L1/L2/L3 Support
Multilingual Customer Support
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
AIMY
Salesforce
Microsoft Power Apps
Microsoft Power BI
Microsoft Dynamics CRM
Operational Support
SOLUTIONS
Customer Service Operations
Customer Feedback Collection
Customer Interaction Monitoring
Quality Assurance and Contact Audits
CSAT and NPS Reporting
Customer Experience Performance Reporting
Omnichannel Voice, Chat, Email, and Social Support
Back-Office Case Resolution
Escalation Case Handling
Dedicated Service Delivery Management
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
2018
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
FlairsTech is relevant for organizations seeking outsourced customer experience operations with multilingual omnichannel support, customer feedback collection, quality assurance, performance reporting, and structured escalation processes. Its client work demonstrates support for CSAT and NPS improvement, customer interaction monitoring, and tiered resolution services.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- FlairsTech
- info@flairstech.com
- +1-877-296-0878
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