Cobrart provides outsourced credit recovery, contact center, and customer experience services for large institutions. Its Customer Support operations include SAC customer service, active and receptive contact center support, telephone, WhatsApp, and email interactions, along with call monitoring, queue oversight, and customized service reporting.
- HQ
- Founded
- Sector
- Coverage
- Brazil
- 2001
- Services
- Global
01 / Overview
Company description
Cobrart is a Brazilian financial services and customer experience provider specializing in credit recovery, contact center operations, and consumer service. Its support operations include SAC, multichannel customer interactions through telephone, WhatsApp, and email, satisfaction surveys, call monitoring, real-time queue control, and customized operational reporting.
02 / Sectors
Key Capabilities
Customer Support
Contact Center Services
SAC Customer Service
Multichannel Customer Service
Customer Issue Resolution
Call Monitoring
Queue Monitoring
Service Performance Reporting
Customer Satisfaction Surveys
Sales and Retention Support
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Predictive Dialer
Speech Analytics
CRM Integration
AI Chatbot
Call Recording System
WhatsApp Messaging
SMS Messaging
Email Messaging
Operational Support
SOLUTIONS
Telephone Support
WhatsApp Support
Email Support
Active Contact Center
Receptive Contact Center
Customer Satisfaction Surveys
Call Monitoring
Real-Time Queue Monitoring
Custom Reporting
Customer Issue Resolution
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Brazil
- Founded
2001
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Cobrart is relevant for outsourced Customer Support because it operates SAC and active and receptive contact center services across telephone, WhatsApp, and email channels. Its operational model also includes call monitoring, real-time queue oversight, speech analytics, and customized reporting to support service quality and performance management.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Cobrart
- comercial@cobrart.com
- +55 21 2157-0773
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