Call24 Communications provides 24/7 outsourced answering service and call center solutions for businesses. Its customer support capabilities include live call answering, live chat support, appointment scheduling, order taking, secure messaging, emergency dispatch, and customer service performance reporting.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1977
- Services
- United States
Overview
Company description
Call24 Communications is a family-operated answering service and call center provider serving businesses with round-the-clock customer communications support. Its operations include live phone and chat answering, appointment scheduling, order processing, emergency dispatch, secure messaging, and customized reporting for monitoring agent performance and customer satisfaction.
Sectors
Key Capabilities
Customer Support
Live Call Answering
Live Chat Support
Appointment Scheduling
Order Taking
Emergency Dispatch
Secure Messaging
Customer Issue Resolution
Call Escalation
Service Performance Reporting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Amtelco
Windows-based Call Management Center
Operational Support
SOLUTIONS
24/7 Phone Support
Live Chat Support
Customer Inquiry Handling
Appointment Scheduling
Order Processing
Emergency Dispatch
Secure Message Delivery
Call Routing
Call Escalation
Agent Performance Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1977
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
Call24 Communications is relevant for businesses seeking outsourced customer support operations, including 24/7 phone and chat coverage, inquiry handling, scheduling, order processing, emergency dispatch, and reporting on agent performance and customer satisfaction.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Call24 Communications
- sales@call24.com
- 800-690-0222
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