Blue Vase Marketing provides direct response marketing, call center, customer service, fulfillment, and technology services for health and wellness products. Its support operations include customer inquiry handling, order changes, payment assistance, cancellations, returns, reorders, call quality assurance, and monitoring of call center service metrics.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2009
- Services
- United States
Overview
Company description
Blue Vase Marketing is a privately held direct response marketing agency serving health and wellness product businesses. Its customer support operations include trained customer service representatives, product and order inquiries, payment concerns, cancellations, returns, reorders, customer satisfaction tracking, call quality assurance, service-level monitoring, and call center reporting.
Sectors
Key Capabilities
Customer Service
Call Center Support
Customer Issue Resolution
Order and Return Handling
Payment Assistance
Customer Satisfaction Tracking
Call Quality Assurance
Service Performance Monitoring
Call Center Reporting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
BV Console
Media Console
Sales Console
Customer Satisfaction Console
RMA Console
Continuity Engine
Operational Support
SOLUTIONS
Customer Inquiry Handling
Order Information Updates
Payment Concern Resolution
Order Cancellation Processing
Product Return Handling
Reorder Support
Call Quality Assurance
Call Center Metric Monitoring
Service-Level Rate Monitoring
Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2009
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
Blue Vase Marketing is relevant for customer support programs requiring call center coverage, trained customer service representatives, customer issue and order resolution, quality assurance, and monitoring and reporting of service performance metrics.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Blue Vase Marketing
- (978) 992-0505
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