eCom Customer Care Inc provides outsourced multichannel customer contact center services through inbound calls, email, and live chat. The company supports customer inquiries and issue resolution for client brands, with contact center operations designed to serve customers at scale.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 2013
- Services
- Global
Overview
Company description
eCom Customer Care Inc is a privately held Canadian customer contact center founded in 2013. It provides outsourced customer service through inbound telephone support, email, and live chat, handling customer requests and issue resolution for client products and services. The company operates a 100-seat facility and supports large customer volumes.
Sectors
Key Capabilities
Customer Support
Multichannel Customer Support
Inbound Call Support
Email Support
Live Chat Support
Customer Issue Resolution
Contact Center Operations
Business Process Outsourcing
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Inbound Customer Requests
Email Support
Live Chat Support
Inbound Call Handling
Customer Inquiry Management
Customer Issue Resolution
Multichannel Contact Center Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
2013
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
eCom Customer Care Inc is relevant for organizations seeking outsourced customer support delivered through inbound calls, email, and live chat. Its documented contact center model, 100-seat facility, and large-scale customer service operations support multichannel inquiry handling and issue resolution.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- eCom Customer Care Inc
- admin@ecomcc.ca
- +1 204 784 1190
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