MicahTek provides outsourced call center and customer service operations for nonprofit and for-profit organizations. Its support capabilities include live-agent call handling, IVR, inbound and outbound calling, customer issue resolution, order processing, subscription support, and 24×7 customer communications.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1986
- Services
- Global
Overview
Company description
MicahTek is a full-service business support provider offering contact center, fulfillment, database management, e-commerce, and administrative services. Its customer support operations include trained live agents, inbound and outbound calling, IVR, problem solving, interactive customer communication, order processing, and after-hours or overflow support.
Sectors
Key Capabilities
Customer Support
Call Center Services
Live Agent Support
IVR Services
Problem Solving
Interactive Customer Communication
Outbound Calling
After-Hours and Overflow Services
Order and Subscription Processing
Customer Issue Resolution
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Interactive Voice Response (IVR)
Automated Call Distribution Software
Operational Support
SOLUTIONS
Inbound Call Handling
Outbound Call Campaigns
Customer Issue Resolution
Order Processing
Subscription Support
Donation and Pledge Processing
Interactive Customer Communication
After-Hours Support
Overflow Call Handling
Customer Service Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1986
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
MicahTek is relevant for organizations seeking outsourced customer support because it provides live-agent call center operations, IVR, inbound and outbound communications, problem solving, order and subscription processing, and after-hours or overflow support.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- MicahTek
- mconners@micahtek.com
- 918-449-3300
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