Capital Management Services is a nationally licensed collection agency and customer service outsourcing provider offering BPO, call center, recovery, and consumer support services. Its capabilities include overflow customer service, payment processing, account maintenance, complaint management, fraud support, multilingual assistance, and monitored customer interactions.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2000
- Services
- United States
Overview
Company description
Capital Management Services, LP provides debt recovery, first-party and third-party collections, outsourced call center services, and customer service BPO solutions. Its operational support includes overflow customer service, payment processing, account maintenance, complaint and fraud support, multilingual communications, special project assistance, and quality monitoring for financial and other regulated service organizations.
Sectors
Key Capabilities
Customer Support
Customer Service Outsourcing
Call Center Services
Complaint Management
Fraud Support
Payment Processing
Account Maintenance
Multilingual Support
Service Quality Monitoring
Escalation and Dispute Resolution
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Overflow Customer Service
Payment Processing
Account Maintenance
Complaint Management
Fraud Support
Multichannel Outreach
Multilingual Support
Special Project Support
Quality Monitoring
Dispute Resolution
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2000
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
Capital Management Services is relevant for organizations seeking outsourced customer service and call center support alongside regulated recovery operations. Its verified capabilities include overflow support, account maintenance, complaint and fraud assistance, multilingual communications, special project support, and monitored service quality.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Capital Management Services
- compliance@cms-collect.com
- 716-871-9050
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