AnswerPhone provides 24/7 live telephone answering and call center services for businesses, including message taking, call transfers, basic intake, appointment scheduling, and escalation handling. Its customer support operations also include help desk and trouble-ticket handling, voicemail, two-way texting, and web-based client tools.
- HQ
- Founded
- Sector
- Coverage
- United States
- 1967
- Services
- United States
Overview
Company description
AnswerPhone is a U.S.-based telephone answering and call center provider operating under the A Better Answer brand. The company delivers live operator support around the clock, handling inbound calls, messages, transfers, basic intake, appointment scheduling, and escalated dispatch. It also supports help desk and trouble-ticket workflows for business clients.
Sectors
Key Capabilities
Customer Support
Live Telephone Answering
Message Taking
Call Transfer
Basic Customer Intake
Appointment Scheduling
Help Desk Support
Trouble-Ticket Handling
Escalation Management
Two-Way Texting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
IVR
Web-Based Applications
Voicemail Systems
Secure Messaging
Operational Support
SOLUTIONS
Inbound Call Handling
Message Taking
Call Transfer
Customer Intake
Appointment Scheduling
Help Desk Support
Trouble-Ticket Handling
Escalated Dispatch
Voicemail Support
SMS Messaging
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
1967
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
United States
Why Consider This Provider?
What Sets Them Apart
AnswerPhone is relevant for organizations seeking outsourced customer support operations because it provides 24/7 live call answering, message handling, transfers, intake, appointment scheduling, escalation support, and help desk or trouble-ticket handling.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- AnswerPhone
- [email protected]
- 800-234-8279
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