Incept

Incept is a privately held U.S. contact center and conversational marketing provider founded in 1993. It delivers outsourced customer care through inbound, outbound, phone, and multichannel interactions, supporting customer relationship management and retention programs.

Overview

Company description

Incept provides outsourced customer experience and contact center services for organizations seeking support with customer interactions and relationship management. Its capabilities include inbound and outbound customer care, phone support, multichannel contact center operations, customer retention, and lead generation. The company has served sectors including healthcare, software, automotive, and nonprofit organizations.

Sectors

Key Capabilities

Customer Support

Customer Service Outsourcing

Multichannel Contact Center

Inbound Customer Care

Outbound Customer Care

Phone Support

Customer Retention

Lead Generation

Services & Solutions

Explore services

Operational Support SOLUTIONS
Inbound Customer Care
Outbound Customer Care
Phone Support
Multichannel Customer Interactions
Customer Retention
Lead Generation
Company Snapshot

Key Details

A quick reference of the provider's core profile information

United States
1993
250 - 999
Private
Services
United States
Why Consider This Provider?

What Sets Them Apart

Incept is relevant for organizations seeking outsourced customer support operations delivered through inbound, outbound, phone, and multichannel contact center services, with additional support for customer retention and relationship management.

Locations & Service Coverage

Global Presence

Global service coverage
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Contact Information

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