VoiceLogic.com provides outsourced contact center and marketing communications services, including inbound support, customer service calls, donor and supporter services, and outbound call campaigns. Its support operations include live agent coverage, campaign reporting, quality assurance, escalation reduction, and performance metrics for client programs.
- HQ
- Founded
- Sector
- Coverage
- Canada
- 1993
- Services
- Global
Overview
Company description
VoiceLogic.com is a privately held contact center and marketing communications provider serving businesses and nonprofit organizations. Its customer support operations include inbound call center support, dedicated donor and supporter services, customer service calls, and office overflow coverage. The company also provides campaign dashboards, quality assurance, KPI tracking, and detailed performance reporting.
Sectors
Key Capabilities
Customer Support
Inbound Call Center Support
Customer Service Calls
Donor and Supporter Services
Office Overflow and Backup Coverage
Ticket and Inquiry Handling by Phone
Escalation Management
Quality Assurance
KPI Monitoring
Support Performance Reporting
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Proprietary In-house Call Center Software
Online Campaign Dashboard
Custom Calling Software
Contact Center Platform
Operational Support
SOLUTIONS
Inbound Call Handling
Customer Service Calls
Dedicated Supporter Services
Office Overflow Coverage
Campaign Management
Customer Issue Resolution
Quality Assurance Monitoring
Call Recording
KPI Tracking
Daily and Campaign Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Canada
- Founded
1993
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
VoiceLogic.com is relevant for organizations seeking outsourced customer support and contact center operations, including inbound support, donor and supporter services, office overflow coverage, quality assurance, KPI tracking, and detailed service performance reporting.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- VoiceLogic.com
- sales@voicelogic.com
- +1 866-611-7667
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