wrrk provides outsourced, omnichannel customer support delivered through managed human teams and AI-enabled support operations. Its services include email, chat, voice, social, ticket handling, helpdesk optimization, support reporting, quality assurance, and performance management for growing brands.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2015
- Services
- Global
Overview
Company description
wrrk is a customer support outsourcing provider serving brands through managed teams in the United States and the Philippines. Its operations include omnichannel customer service, ticket and helpdesk management, support software optimization, quality assurance, reporting, performance management, chatbot support, and back-office assistance.
Sectors
Key Capabilities
Customer Support
Ticket Management
Omnichannel Support
Helpdesk Optimization
Helpdesk Migration
Quality Assurance
Performance Management
Support Reporting
Escalation Management
Chatbot and Support Automation
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Zendesk
Gorgias
Freshdesk
Help Scout
Richpanel
Intercom
Shopify
Magento
Slack
Operational Support
SOLUTIONS
Email Support
Live Chat Support
Voice Support
Social Media Support
Ticket Management
Helpdesk Setup and Migration
Technical Troubleshooting
Quality Assurance
Performance Management
Support Reporting
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2015
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
wrrk is relevant for organizations seeking managed customer support operations, including omnichannel ticket handling, helpdesk administration, quality assurance, performance management, and support reporting. It also supports customer service automation and integrations across commonly used helpdesk and commerce platforms.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- wrrk
- hello@getwrrk.com
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