Simplr provides AI-powered customer support outsourcing through automation and human agents across digital customer service channels. Its capabilities include customer inquiry handling, live chat and digital support, chatbot automation, and customer issue resolution for enterprise brands.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2017
- Software
- Global
Overview
Company description
Simplr is an Asurion subsidiary that combines chatbot automation with human customer service agents to support enterprise customer experience programs. Its operations include digital customer support, customer inquiry handling, live chat, automated responses, and support across multiple customer service channels. The company has identified e-commerce and retail among its target industries.
Sectors
Key Capabilities
Customer Support
Customer Support Outsourcing
Customer Inquiry Handling
Chatbot Automation
Live Chat Support
Multichannel Customer Support
Customer Issue Resolution
Digital Customer Experience
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
ChatGPT
Cognitive Paths
Chatbot Technology
Operational Support
SOLUTIONS
Customer Inquiry Handling
Live Chat Support
Digital Support
Chatbot Automation
Human Agent Support
Customer Issue Resolution
Voice-to-Digital Support
Multichannel Customer Service
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2017
- Company Size
50 - 249
- Company Type
Private
- Sector
Software
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Simplr is relevant for organizations seeking outsourced customer support that combines AI automation with human agents across digital service channels, including customer inquiry handling, live chat, and complex customer service interactions.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
Contact Information
Connect With This Provider
- Website
- Phone
- Simplr
- hello@simplr.ai
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
