Tiempo Nord

Tiempo Nord provides outsourced customer care and contact center services through its Teletiempo division, including inbound and outbound support, multilingual and multichannel assistance, and 24-hour emergency response. Its customer support operations serve sectors including pharmaceuticals, healthcare, e-commerce, utilities, facility management, education, and logistics.

01 / Overview

Company description

Tiempo Nord is an Italian outsourcing and customer care provider established in 1982. Through its Teletiempo division, the company delivers inbound and outbound contact center services, pre- and post-sales customer service, multilingual assistance, and 24-hour support for emergencies and service requests. Its operations also include logistics-related customer care and fulfillment support.

02 / Sectors

Key Capabilities

Customer Support

Customer Service

Inbound Contact Center

Outbound Contact Center

Multichannel Customer Care

Multilingual Customer Support

24-Hour Emergency Response

Customer Issue Resolution

Logistics Customer Care

Order and Returns Support

03 / Services & Solutions

Explore services

Operational Support SOLUTIONS
Inbound Call Handling
Outbound Customer Contact
Pre-Sales Support
Post-Sales Support
Email and Multichannel Support
Emergency and Pronto Intervento Handling
Customer Issue Resolution
Logistics Customer Service
Order Management Support
Returns Management
04/ Company Snapshot

Key Details

A quick reference of the provider's core profile information

Italy
1982
50 - 249
Private
Services
Italy
05 / Why Consider This Provider?

What Sets Them Apart

Tiempo Nord is relevant for organizations seeking outsourced customer support operations, with verified capabilities in inbound and outbound contact center services, multilingual and multichannel assistance, 24-hour customer care, emergency handling, and logistics-related customer support.

06 / Locations & Service Coverage

Global Presence

Global service coverage
07 / Reviews

Reviews & Ratings

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08 / Contact Information

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