GetFriday provides virtual assistant and business process support services for individuals, entrepreneurs, startups, and small businesses. Its customer support operations include handling customer inquiries through email, chat, and phone, with support for e-commerce order processing, order tracking, and issue resolution.
- HQ
- Founded
- Sector
- Coverage
- India
- 2005
- Services
- Global
01 / Overview
Company description
GetFriday is a virtual assistant and outsourced business support provider operated by TTK Services Private Limited. The company supports clients across multiple countries and provides customer support through email, chat, and phone. Its documented e-commerce support activities include customer query handling, order processing, order tracking, and customer updates.
02 / Sectors
Key Capabilities
Customer Support
Customer Inquiry Handling
Email Support
Chat Support
Phone Support
Order Processing
Order Tracking
Customer Issue Resolution
24/7 Support
Backup Assistant Support
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Microsoft Teams
Odoo
Microsoft Word
Microsoft Excel
Stripe
Operational Support
SOLUTIONS
Email Support
Chat Support
Phone Support
Customer Query Handling
Order Processing
Order Tracking
Customer Updates
Customer Issue Resolution
Escalation to Supervisors
Usage Tracking
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2005
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
GetFriday is relevant for customer support outsourcing because it provides email, chat, and phone-based customer support and has documented experience handling e-commerce customer queries, order processing, order tracking, and customer updates.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- GetFriday
- support@getfriday.com
- +1-877-879-4339
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