Arcos Soluciones Tecnologicas SAS provides contact center, omnichannel communication, BPO, patient support, and technology services in Colombia. Its customer support operations include personalized customer service, inbound and outbound contact center activities, digital communication channels, and customer issue handling.
- HQ
- Founded
- Sector
- Coverage
- Colombia
- 2012
- Services
- Colombia
01 / Overview
Company description
Arcos Soluciones Tecnologicas SAS, operating as Arcos BPO, delivers outsourced contact center, omnichannel, and BPO services. Its relevant customer support operations include personalized service, inbound and outbound communications, customer inquiries, appointment scheduling, collections, surveys, patient support, and back-office customer service.
02 / Sectors
Key Capabilities
Customer Support
Customer Service
Omnichannel Contact Center
Inbound and Outbound Contact Center Operations
Customer Issue Resolution
Patient Support
Appointment Scheduling
Collections Support
Survey Management
Back-Office Support
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Call Bots
Chatbots
Interactive Voice Response
Multi-Agent Chat
Email Communication
WhatsApp Messaging
Operational Support
SOLUTIONS
Customer Service
Inbound Call Handling
Outbound Call Handling
Omnichannel Support
Customer Inquiry Handling
Appointment Scheduling
Collections Support
Survey Administration
Patient Support
Back-Office Support
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Colombia
- Founded
2012
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Colombia
05 / Why Consider This Provider?
What Sets Them Apart
The company is relevant for outsourced customer support because it provides contact center and omnichannel operations, personalized customer service, inbound and outbound communications, patient support, appointment scheduling, collections, surveys, and back-office service functions.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Arcos Soluciones Tecnologicas SAS
- directorcomercial@arcosbpo.com.co
- +57 601 316 4870
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