TELAG AG provides outsourced contact center, customer care, technical helpdesk, telephone answering, and out-of-hours services across phone, email, and chat channels. The company also supports customer relationship programs and client satisfaction analysis, providing customer experience operations and voice-of-customer services for organizations in sectors including healthcare, e-commerce, retail, and financial technology.
- HQ
- Founded
- Sector
- Coverage
- Switzerland
- 1959
- Services
- Global
Overview
Company description
TELAG AG is a Swiss contact center and customer relationship services provider serving companies through outsourced customer care, technical helpdesk, telephone answering, billing support, and out-of-hours operations. Its services include multichannel customer communication, healthcare market research, customer satisfaction analysis, and dedicated support programs delivered by trained staff.
Sectors
Key Capabilities
Customer Experience Operations
Multichannel Customer Care
Customer Relationship Program Management
Customer Feedback Collection and Analysis
Client Satisfaction Analysis
Technical Helpdesk Services
Telephone Answering Services
Out-of-Hours Customer Support
Healthcare Customer Support
Billing and Customer Service Operations
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Customer Service Outsourcing
Phone, Email, and Chat Support
Customer Feedback Collection and Analysis
Client Satisfaction Analysis
Technical Helpdesk Support
Telephone Reception and Answering
24/7/365 Out-of-Hours Support
Healthcare Patient Support
Billing and Accounts Receivable Customer Service
Customer Complaint Handling
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Switzerland
- Founded
1959
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
TELAG AG is relevant for organizations seeking outsourced customer experience operations, multichannel contact center support, and customer feedback services. Its verified capabilities include 24/7/365 customer care, technical helpdesk operations, healthcare patient support, market research, and client satisfaction analysis.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- TELAG AG
- info@telag.ch
- +41 44 276 44 44
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