Valoris Center

Valoris Center provides outsourced BPO, contact center, customer care, technical support, back-office, and multichannel customer interaction services for business clients. Its verified Customer Experience capabilities include outsourced customer experience operations and customer feedback programs using CSAT surveys, feedback collection, reporting, and customer journey improvement support.

Overview

Company description

Valoris Center is a Romanian BPO and contact center provider serving local and international clients through multichannel customer care, technical support, back-office, sales support, and outsourcing operations. The company supports customer experience delivery across the customer lifecycle and provides CSAT surveys, customer feedback collection, reporting, and service improvement activities for client programs.

Sectors

Key Capabilities

Customer Experience Operations

Multichannel Customer Care

Contact Center Outsourcing

Technical Support

Customer Feedback Collection

CSAT Survey Programs

Customer Satisfaction Reporting

Customer Retention Support

Back-Office Operations

Lead Management

Services & Solutions

Explore services

Software & Technology SOLUTIONS
Microsoft CRM
Cisco IPCC
HP infrastructure
Interactive Voice Response (IVR)
Operational Support SOLUTIONS
24/7 Customer Care
Multichannel Support Coordination
Customer Journey Support
Feedback Collection and Analysis
CSAT Survey Administration
Customer Satisfaction Reporting
Technical Support Case Handling
Customer Retention Campaigns
Back-Office Processing
Lead Management
Company Snapshot

Key Details

A quick reference of the provider's core profile information

Romania
2006
250 - 999
Private
Services
Global
Why Consider This Provider?

What Sets Them Apart

Valoris Center is relevant for outsourced Customer Experience operations because it manages 24/7 multichannel customer interactions, customer care, technical support, and back-office processes for client programs. Its CSAT and customer satisfaction services also support structured feedback collection, reporting, and improvement of customer experiences.

Locations & Service Coverage

Global Presence

Global service coverage
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