Level 9 Virtual provides managed virtual assistant, live answering, customer support, CRM, and business-process execution services for businesses. Its customer experience support includes email, chat, phone handling, ticket tagging and routing, scripted responses, client onboarding coordination, appointment scheduling, lead qualification, and issue escalation.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2016
- Services
- Global
Overview
Company description
Level 9 Virtual is a virtual assistant and business support provider serving businesses through dedicated assistants, specialist teams, live answering, and AI-assisted workflows. Its customer experience operations include phone, email, and chat support, ticket routing, FAQ handling, appointment scheduling, client onboarding, CRM support, lead qualification, and escalation of unresolved issues.
Sectors
Key Capabilities
Customer Experience Operations
Live Call Answering
Email and Chat Customer Support
Ticket Tagging and Routing
Client Onboarding Coordination
Appointment Scheduling
Lead Qualification
CRM Support
Customer Issue Escalation
Priority Account Support
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Level 9 OS
GoHighLevel
HubSpot
Salesforce
Google Calendar
Microsoft Outlook
Calendly
Slack
Microsoft Teams
Operational Support
SOLUTIONS
Live Call Handling
SMS and Text Support
Email Support
Customer Inquiry Response
Custom FAQ Script Administration
Ticket Routing
Appointment Confirmation and Scheduling
Client Onboarding Support
CRM Workflow Support
Escalation to Back-End Support Teams
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2016
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Level 9 Virtual is relevant for customer experience operations because it delivers client-facing phone, email, chat, CRM, onboarding, appointment-setting, and issue-routing support through dedicated virtual assistants and managed specialist teams.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Level 9 Virtual
- support@level9virtual.com
- 406-400-9449
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