Talensia Group provides outsourced customer relationship management, inbound support, telemarketing, and multichannel digital support from Morocco. Its client-facing operations include process implementation, multilingual service teams, KPI monitoring, dashboard reporting, and continuous optimization for customer service programs.
- HQ
- Founded
- Sector
- Coverage
- Morocco
- 2025
- Services
- Europe
Overview
Company description
Talensia Group is a Casablanca-based business process outsourcing provider specializing in customer relationship management, inbound and outbound support, telemarketing, and digital channels such as email, chat, and social media. The company supports client operations through trained multilingual teams, KPI tracking, reporting, and ongoing process optimization.
Sectors
Key Capabilities
Customer Experience Operations Services
Customer Relationship Management
Multichannel Customer Support
Inbound Customer Support
Outbound Telemarketing
Digital Customer Support
KPI Monitoring
Back-office Support
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Customer Relationship Management
Customer Support Operations
Multichannel Interaction Management
Inbound Support
Outbound Telemarketing
Email, Chat, and Social Media Support
KPI Monitoring and Dashboard Reporting
Customer Service Process Implementation
Continuous Operations Optimization
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Morocco
- Founded
2025
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Europe
Why Consider This Provider?
What Sets Them Apart
Talensia Group is relevant for outsourced customer experience operations because it provides client-facing customer relationship management, inbound and outbound support, digital channel management, multilingual service delivery, KPI monitoring, and operational optimization.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Talensia Group
- hello@talensiagroup.com
- +33 3 69 61 31 82
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