Intelassist provides dedicated remote staffing teams in the Philippines for customer care, back-office, healthcare, information technology, and other business functions. Its customer experience services include omnichannel support operations, customer satisfaction and feedback management, survey coordination, customer retention support, troubleshooting, and dispute and escalation management.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2007
- Services
- Global
Overview
Company description
Intelassist is a remote staffing and business process support provider that builds dedicated Philippines-based teams for organizations worldwide. Its customer care operations support 24/7 and multilingual service, omnichannel engagement, order and transaction processing, technical support, satisfaction measurement, feedback analysis, retention activities, and customer dispute and escalation handling.
Sectors
Key Capabilities
Customer Experience Operations
Omnichannel Customer Support
Customer Feedback Management
Customer Satisfaction Survey Coordination
Customer Retention Support
Customer Service Operations
Technical Support
Dispute Resolution
Escalation Management
Multilingual Customer Care
Services & Solutions
Explore services
Operational Support
SOLUTIONS
24/7 Customer Care Coverage
Order and Transaction Processing
Billing and Payment Support
Technical Troubleshooting
Customer Feedback Collection and Analysis
NPS and CSAT Metric Support
Omnichannel Support Coordination
Customer Complaint Handling
Escalation Case Handling
Customer Retention Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2007
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
Intelassist is relevant for organizations seeking outsourced customer experience operations delivered through dedicated remote teams. Its verified customer care offering includes customer feedback and satisfaction management, omnichannel support, technical troubleshooting, retention support, and structured dispute and escalation handling.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Intelassist
- info@intelassist.com
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