Majorel Egypt provides multilingual customer experience outsourcing, contact center, CRM, and business process outsourcing services for clients across the EMEA region. Its documented capabilities include inbound and outbound customer care, technical support, social media support, customer experience operations, and related automation and back-office services.
- HQ
- Founded
- Sector
- Coverage
- Egypt
- 2019
- Services
- EMEA
Overview
Company description
Majorel Egypt is a customer experience and business process outsourcing provider formed through the rebranding of ECCO Outsourcing in 2019. The company delivers multilingual contact center operations, CRM solutions, technical support, social media support, market research, automation, and front- and back-office processing for private- and public-sector clients.
Sectors
Key Capabilities
Customer Experience Operations
Inbound Contact Center Services
Outbound Contact Center Services
Customer Relationship Management
Technical Support
Social Media Customer Support
Market Research
Chatbot Services
Robotic Process Automation
Front- and Back-Office Processing
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CRM systems
Chatbots
Robotic Process Automation
Java
Microsoft technologies
Operational Support
SOLUTIONS
Inbound Customer Care
Outbound Customer Care
Technical Support Operations
Social Media Support
CRM Operations
Market Research Support
Customer Service Training
Front-Office Processing
Back-Office Processing
Automation Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Egypt
- Founded
2019
- Company Size
1000 - 9999
- Company Type
Private
- Sector
Services
- Service Coverage
EMEA
Why Consider This Provider?
What Sets Them Apart
Majorel Egypt is relevant for organizations seeking outsourced customer experience operations because it provides multilingual contact center, CRM, technical support, social media support, and automation services at substantial scale, with documented telecommunications customer-care delivery and EMEA coverage.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Majorel Egypt
- egyptmarketing@majorel.com
- +202-24886000
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