Empire Global Solutions provides outsourced contact center, customer service, back-office, logistics, and sales support through U.S. and Latin American operations. Its customer experience services include inbound customer assistance, issue resolution, dispatch coordination, representative training, and operational support for client organizations.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2021
- Services
- North America and Latin America
Overview
Company description
Empire Global Solutions is a privately held BPO and contact center provider headquartered in the United States with delivery operations in Colombia. The company supplies customer service representatives, contact center support, dispatch coordination, back-office assistance, and sales outsourcing. Verified client work includes handling customer inquiries and resolving service issues for a home warranty provider.
Sectors
Key Capabilities
Customer Experience Operations
Contact Center Outsourcing
Inbound Customer Service
Customer Issue Resolution
Back-Office Outsourcing
Dispatch Coordination
Sales Outsourcing
Customer Service Representative Training
Services & Solutions
Explore services
Operational Support
SOLUTIONS
Inbound Customer Call Handling
Customer Inquiry Resolution
Service Issue Resolution
Dispatch and Vendor Assignment
Back-Office Processing
Customer Service Representative Training
Daily Client Operations Coordination
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2021
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
North America and Latin America
Why Consider This Provider?
What Sets Them Apart
Empire Global Solutions is relevant for organizations seeking outsourced customer experience operations, including inbound customer service, issue resolution, dispatch support, and back-office coordination. Its verified client work demonstrates customer support delivery for a home warranty provider.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- Empire Global Solutions
- 888-777-5812
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