United Call Centers provides outsourced multilingual customer support and contact center services for global businesses. Its capabilities include voice, email, chat, social and messaging support, technical assistance, ticket and case handling, customer onboarding, training, escalation management, quality assurance, analytics and performance reporting.
- HQ
- Founded
- Sector
- Coverage
- Hungary
- 1999
- Services
- Global
01 / Overview
Company description
United Call Centers is a privately held customer experience outsourcing provider operating through multilingual human teams and AI-enabled support technologies. Its services include omnichannel customer care, technical assistance, ticket and case management, customer onboarding, knowledge transfer, complaint handling, escalation management, quality assurance, analytics and operational reporting.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Customer Onboarding
Product and User Training
Escalation Management
Customer Issue Resolution
Quality Assurance
Service Performance Reporting
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Aiden Agent
Aiden CSAT
SuperchargeU
Interevo
SnapLink
Power BI
CRM Platforms
Ticketing Platforms
Analytics Platforms
Operational Support
SOLUTIONS
Voice Support
Email Support
Live Chat Support
Social Media and Messaging Support
Ticket and Case Management
Technical Troubleshooting
Customer Onboarding
Knowledge Transfer and Training
Complaint Handling
Performance Monitoring and Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Hungary
- Founded
1999
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
United Call Centers is relevant for organizations seeking outsourced customer support across voice and digital channels, including technical assistance, ticket and case handling, onboarding, multilingual coverage, escalation management, quality assurance, customer interaction analytics and service performance reporting.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
Be the first to review this company.
08 / Contact Information
Connect With This Provider
- Website
- Phone
- United Call Centers
- info@unitedcallcenters.hu
- +43 144 20 188
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
Need Help With Your Operations?
Tell us what you’re looking for and we’ll help you identify relevant providers.
