TelTalk

TelTalk is a business process outsourcing provider offering managed customer support, IT support, customer success, and AI chatbot services. Its support operations include phone, chat, email, multilingual assistance, technical troubleshooting, customer health monitoring, and performance reporting.

01 / Overview

Company description

TelTalk is an Egypt-based BPO company serving international businesses with outsourced customer support and operational services. Its relevant support offerings include customer service, IT support, customer success, AI chatbot assistance, multilingual support, and managed support operations. The company also provides reporting, customer health scoring, and proactive intervention support.

02 / Sectors

Key Capabilities

Customer Support

Technical Support

IT Support

Customer Success

AI Chatbot Support

Multilingual Support

Customer Health Scoring

Performance Reporting

24/7 Support

Customer Issue Resolution

03 / Services & Solutions

Explore services

Software & Technology SOLUTIONS
HubSpot
Zoho
Intercom
Slack
Zendesk
Gorgias
WhatsApp
Operational Support SOLUTIONS
Phone Support
Chat Support
Email Support
Technical Troubleshooting
AI Chatbot Support
Customer Health Monitoring
Proactive Customer Intervention
Support Reporting
KPI Reporting
Escalation Support
04/ Company Snapshot

Key Details

A quick reference of the provider's core profile information

Egypt
2025
50 - 249
Private
Services
Global
05 / Why Consider This Provider?

What Sets Them Apart

TelTalk is relevant for organizations seeking outsourced customer and technical support operations, including phone, chat, email, AI chatbot, and multilingual support. Its customer success, health scoring, reporting, and proactive intervention services also support ongoing service performance management.

06 / Locations & Service Coverage

Global Presence

Global service coverage
07 / Reviews

Reviews & Ratings

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08 / Contact Information

Connect With This Provider

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