Telework PH provides offshore staffing and business process outsourcing services, including dedicated customer support and technical support teams for client operations. Its support capabilities include phone and email assistance, troubleshooting, issue escalation, ticket auditing, customer issue resolution, and service quality monitoring.
- HQ
- Founded
- Sector
- Coverage
- Philippines
- 2015
- Services
- Global
01 / Overview
Company description
Telework PH is a Philippines-based outsourcing provider that builds dedicated customer experience, technical support, back-office, and data-processing teams. Its customer support operations include phone and email assistance, technical troubleshooting, ticket audits, escalation management, customer updates, response and resolution tracking, quality monitoring, and agent coaching for international clients.
02 / Sectors
Key Capabilities
Customer Support
Technical Support
Ticket Management
Technical Troubleshooting
Customer Issue Resolution
Escalation Management
Phone Support
Email Support
Quality Monitoring
Support Performance Monitoring
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Salesforce
ThinScale
Operational Support
SOLUTIONS
Phone Support
Email Support
Ticket Auditing
Technical Troubleshooting
Issue Escalation
Customer Status Updates
Customer Issue Resolution
Quality Monitoring
Response-Time Monitoring
Agent Coaching and Training
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Philippines
- Founded
2015
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Telework PH is relevant for organizations seeking outsourced customer support and technical helpdesk operations. Verified capabilities include troubleshooting, phone and email support, ticket auditing, escalation management, customer issue resolution, quality monitoring, and tracking of response and resolution performance.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
No reviews yet
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Telework PH
- sales@teleworkph.com
- +1 (833)-853-9675
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