Teledisca is a Colombia-based BPO and contact center provider delivering customer service through in-person, telephone, and digital channels. Its support capabilities include helpdesk services, technical support, post-sale assistance, customer inquiries, and service quality measurement.
- HQ
- Founded
- Sector
- Coverage
- Colombia
- 2016
- Services
- North America and South America
01 / Overview
Company description
Teledisca provides outsourced customer relationship and contact center services through telephone, digital, and in-person channels. Its customer support operations include helpdesk services, post-sale assistance, satisfaction surveys, and customer service campaigns. The company also offers technical support and service quality measurement using customer experience and performance methodologies.
02 / Sectors
Key Capabilities
Customer Support
Helpdesk Support
Technical Support
Customer Issue Resolution
Post-Sale Assistance
Multichannel Customer Service
Customer Experience Management
Service Quality Measurement
Customer Satisfaction Surveys
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
CRM systems
Chatbots
Artificial intelligence (AI) agents
WhatsApp Business
Operational Support
SOLUTIONS
Customer Service
Helpdesk Support
Technical Troubleshooting
Telephone Support
Digital Support
Post-Sale Support
Customer Inquiry Handling
Satisfaction Surveys
Service Quality Measurement
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Colombia
- Founded
2016
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
North America and South America
05 / Why Consider This Provider?
What Sets Them Apart
Teledisca is relevant for organizations seeking outsourced customer support because it operates telephone, digital, and in-person service channels and provides helpdesk, technical support, post-sale assistance, and service quality measurement.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Teledisca
- info@teledisca.com
- +57 311 453 2804
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