TELAG AG provides outsourced contact centre, customer care and technical helpdesk services for business clients. Its support capabilities include multilingual customer communication by phone, email and chat, 24/7 technical assistance, service dispatch coordination, and reporting on call and intervention times.
- HQ
- Founded
- Sector
- Coverage
- Switzerland
- 1959
- Services
- Global
Overview
Company description
TELAG AG is a Swiss contact centre and business process outsourcing provider established in 1959. The company delivers outsourced customer care, multilingual telephone, email and chat support, technical helpdesk services, and out-of-hours service operations. Its capabilities also include service technician coordination, monitoring, and reporting on call and intervention performance.
Sectors
Key Capabilities
Customer Support
Technical Support
Helpdesk Support
Multichannel Customer Communication
24/7 Support
Service Dispatch Coordination
Service Technician Monitoring
Support Reporting
Customer Issue Resolution
Multilingual Support
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
ACD Telephony System
Integrated CTI Technology
Virtual Salesforce Communication Platform
Operational Support
SOLUTIONS
Customer Support
Telephone Support
Email Support
Chat Support
Technical Troubleshooting
Technical Helpdesk Operations
Service Dispatch Coordination
Service Technician Monitoring
Call and Intervention Time Reporting
24/7 Out-of-hours Support
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Switzerland
- Founded
1959
- Company Size
50 - 249
- Company Type
Private
- Sector
Services
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
TELAG AG is relevant for organizations seeking outsourced customer care and technical support operations. Its verified services include multilingual phone, email and chat support, 24/7 technical helpdesk coverage, service dispatch coordination, technician monitoring, and reporting on call and intervention times.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- TELAG AG
- info@telag.ch
- +41 44 276 44 44
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