TCONTAKTO SAC is a Peruvian BPO and contact center provider offering outsourced customer service, multichannel support, technical help desk, ticket handling, and order processing. Its support operations include telephone, email, chat, live-call, and ticket channels, with first-level technical assistance, escalation workflows, and service performance monitoring.
- HQ
- Founded
- Sector
- Coverage
- Peru
- 2006
- Services
- Peru
01 / Overview
Company description
TCONTAKTO SAC provides BPO and contact center services for customer-facing and operational processes. Its verified support offering includes multichannel customer service, email and chat support, technical help desk operations, first-level troubleshooting, ticket escalation, order handling, and SLA-based performance monitoring. The company serves clients across financial services, telecommunications, healthcare, insurance, security, retail, and education.
02 / Sectors
Key Capabilities
Customer Support
Multichannel Customer Service
Ticket Management
Technical Support
Helpdesk Support
First-Level Troubleshooting
Ticket Escalation
Order Processing
SLA Monitoring
Service Performance Monitoring
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
Zendesk
Operational Support
SOLUTIONS
Telephone Support
Email Support
Chat Support
Live-Call Support
Ticket Handling
Technical Troubleshooting
First-Level Support
Ticket Escalation
SLA Metrics
Performance Monitoring
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
Peru
- Founded
2006
- Company Size
250 - 999
- Company Type
Private
- Sector
Services
- Service Coverage
Peru
05 / Why Consider This Provider?
What Sets Them Apart
TCONTAKTO SAC is relevant for outsourced customer support operations requiring multichannel service, technical help desk coverage, ticket escalation, order processing, and SLA-based service performance monitoring.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- TCONTAKTO SAC
- contacto@tcontakto.com
- (01) 642 9200
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