tawk.to provides live chat, messaging, ticketing, knowledge base, and customer communication software for businesses worldwide. Its customer support capabilities include 24/7 live chat and email support, hired-agent services, ticket management, and product training through its Academy and onboarding webinars.
- HQ
- Founded
- Sector
- Coverage
- United States
- 2012
- Software
- Global
Overview
Company description
tawk.to develops customer communication software that combines live chat, shared inboxes, ticketing, knowledge bases, messaging channels, and AI-assisted customer interactions. The company also provides hired-agent services for businesses seeking outsourced chat coverage. Product onboarding and training are supported through its Academy, help center, webinars, and setup resources.
Sectors
Key Capabilities
Customer Support
Ticket Management
Chat Support
Email Support
Hired-Agent Services
Customer Onboarding
Product Training
Knowledge Base Management
AI-Assisted Customer Service
Customer Issue Resolution
Services & Solutions
Explore services
Software & Technology
SOLUTIONS
tawk.to Inbox
tawk.to Ticketing
tawk.to Knowledge Base
AI Assist
Shopify
WooCommerce
BigCommerce
WhatsApp
Telegram
Operational Support
SOLUTIONS
Ticket Management
Email Support
Chat Support
24/7 Live Support
Customer Issue Resolution
Ticket Escalation
Customer Onboarding
Product Training
Knowledge Base Setup
Multichannel Messaging
Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
United States
- Founded
2012
- Company Size
250 - 999
- Company Type
Private
- Sector
Software
- Service Coverage
Global
Why Consider This Provider?
What Sets Them Apart
tawk.to is relevant for businesses seeking customer support operations through live chat, email, ticket management, and hired-agent services. It also provides structured product onboarding and training through its Academy, webinars, help center, and implementation guidance.
Locations & Service Coverage
Global Presence
Global service coverage
Reviews
Reviews & Ratings
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Contact Information
Connect With This Provider
- Website
- Phone
- tawk.to
- support@tawk.to
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