Sarv Webs Pvt. Ltd. provides cloud communication, contact center, unified communications, and customer experience platforms for businesses and public-sector organizations. Its verified support capabilities include centralized helpdesk operations, incident and ticket management, technical assistance, onboarding, user training, escalation handling, and service-level performance monitoring.
- HQ
- Founded
- Sector
- Coverage
- India
- 2011
- Software
- Global
01 / Overview
Company description
Sarv Webs Pvt. Ltd. develops cloud-based communication and contact center software, including helpdesk, telephony, conversational AI, and unified communications solutions. Its customer support operations include 24/7 technical helpdesk coverage, incident logging and resolution tracking, multichannel support, escalation management, onboarding assistance, product training, and service performance reporting.
02 / Sectors
Key Capabilities
Customer Support
Ticket Management
Technical Support
Helpdesk Support
Customer Onboarding
Product Training
SLA Monitoring
Service Performance Management
Escalation Management
Customer Issue Resolution
03 / Services & Solutions
Explore services
Software & Technology
SOLUTIONS
DeepCall
Sarv CX-AI
Sarv Workspace
Interactive Voice Response (IVR)
CRM Integrations
Conversational AI
Call Recording and Quality Monitoring
Analytics Dashboards
Helpdesk Management System
Operational Support
SOLUTIONS
Ticket Management
Email Support
Web Portal Support
24/7 Technical Support
Incident Logging
Incident Tracking
Technical Troubleshooting
Customer Onboarding
Product Training
Support Reporting
04/ Company Snapshot
Key Details
A quick reference of the provider's core profile information
- Headquarters
India
- Founded
2011
- Company Size
250 - 999
- Company Type
Private
- Sector
Software
- Service Coverage
Global
05 / Why Consider This Provider?
What Sets Them Apart
Sarv is relevant for customer support operations because it provides centralized helpdesk and contact center systems with ticket and incident tracking, technical support, escalation workflows, onboarding and training assistance, SLA-based service management, and operational reporting.
06 / Locations & Service Coverage
Global Presence
Global service coverage
07 / Reviews
Reviews & Ratings
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08 / Contact Information
Connect With This Provider
- Website
- Phone
- Sarv Webs Pvt. Ltd.
- support@sarv.com; sales@sarv.com
- 1800-200-6131; 1-888-987-2698
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